Die Rusplek Guesthouse
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Terms & Conditions


Cancelation Policy:
 

Please note you are responsible to inform us of any changes to you booking and or cancelation of booking in due time. Failure to inform us of any cancelation will result in full account still to be settled by Guest/Company.
Deposit is compulsory when making an booking, booking is not secured without an deposit paid.

When deposit has been made and booking is canceled the following refund policy will apply;

0-7 Days prior to arrival, forfeit 100% of money paid. ; 8-14 Days prior to arrival, forfeit 75% of money paid;
15-21 Days prior to arrival, forfeit 50% of
money paid. ; 22+ Days prior to arrival, forfeit 30% of money paid.

NO SHOW; Guests failing to show up for bookings will result in full account liable to Guest/Company as well as R200 penalty fee.

OUTSTANDING ACCOUNTS; if an account remains outstanding and is not paid within 30 days of departure date, it will be handed over to debt collectors where the Guest/Company will be liable for the collection fee of the debt collector as well as R200 penalty charges.


EARLY CHECK OUT; Any refund will be to manager discretion depending on when notice was given and high demand time of booking, admin fee will be deducted if refund is granted.

 

Check in time:  After 14h00 - Check out time:  Before 10h00

 

Banking Details: Absa Bank, Cheque account 4056005634, Brandwag Branch 334334

Please use Booking no. and Surname as reverence for payments. Please fax proof of payment to 051 522 4386 You can also supply us with your Credit Card details to ensure booking; card will not be used, unless otherwise instructed or if booking is cancelled without notice.

 

All Meals on request please book in advance to avoid disappointment. We offer Breakfast, Lunch and Dinner. (Additional cost)

 

Wireless Internet Access Available please enquire at reception

 

Laundry Service Available please enquire at reception (additional cost)

 

Terms and Conditions;

  • Please be watchful when entering gates for suspicions pedestrians entering the premises and keep motor vehicles and rooms locked at all times when not nearby.
  • Valuables in car and room are at guests own risk, small safe available at reception. We do not take any responsibility for theft, damage or loss off any valuables. 
  • You have entered these premises and the use of all facilities at your own risk; we do not take responsibility of any injury, loss or death.
  • Children must be under adult supervision at all times due to open swimming pools, drive through of vehicles, accessible high tree house, and other persons entering and exiting the premises at any time. 
  • Reception must be informed regarding additional occupants as prices vary according to people per room. 
  • Outstanding accounts to be paid in full on arrival, unless company has debtor status.
  • Room key’s to be dropped off at reception or key drops on departure.
  • Receptions open till 22h00, then for standby through night phone 051 522 5008.
  • This is a residential area and other guest and neighbors require silence from 22h00, failure to comply will result in your immediate eviction without the possibility of any refunds.
  • NO SMOKING in rooms and public buildings.
  • No ironing in rooms, ask reception to assist you to the appropriate place.
  • Any damage to Guesthouse property will be to guest account; to be replaced or compensation to the value of damaged goods and or property.  
  • Any Refunds on owner’s discretion.

Rusplek Gastehuis

Every destination within reach

A big advantage 'Rusplek' has over other guesthouses is it's central location. Your destination is always nearby when you stay at 'Rusplek'. Click on the map below to find our visitors' most popular destinations.

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